How do I communicate with the child support agency during COVID-19?

While our agency is closed to the public, with the exception of limited hours for making payments, FCCSEA encourages our customers to reach out to us using the following methods:

• Portal: Send a message to FCCSEA via the Child Support Customer Service Portal at childsupport.ohio.gov.  *Please note that response times may be delayed due to reduced staffing levels.  Please allow time for a response.
• Email: [email protected] 
• Mail: 80 East Fulton Street, Columbus, Ohio 43215
• Call: 614-525-3275. *Please note that call volume may be higher on certain days of the week and times of day.  We appreciate your patience.