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Address

80 E. Fulton Street
Columbus, Ohio 43215


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Phone

Phone
(614) 525-3275
Fax
(614) 525-6409
TTY line
(614) 525-7697

Hours

Monday – Friday
8 a.m. – 5 p.m


Building access is currently limited. Please visit our Contact page for current hours.

Our Mission

The mission of the Franklin County Child Support Enforcement Agency (CSEA) is to enhance family development and stability by providing innovative child support services which emphasize empathy, education, accountability, and collaboration.


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Latest News

Community Help & Resources

Face Mask Resource Information

Find information about COVID-19 from Franklin County Public Health
General Resources​

Apply over the phone and online for Food, Cash Assistance, and Medicaid through Franklin County Department of Job & Family Services.​

File online or over the phone for Unemployment Benefits from the Office of  Unemployment Insurance.

CAP4Kids Community Resources during Coronavirus (COVID-19) Outbreak

Pandemic Child Care Information via Action for Children

Franklin County Reentry Crisis Quick Guide

COTA: How to Get to Your Local Food Pantry

Search for current job openings:
OhioMeansJobs
COVID-19 Job Search
CORRE Virtual Hiring Event

Franklin County Skill Boost The Franklin County Skill Boost is aimed at assisting individuals recently affected by employment shutdown due to the Corona Crisis and are experiencing financial challenges. 

Emergency Financial Assistance to help with food, rent, mortgage, and utilities from the Franklin County Veterans Service Commission.

Reentry resources from the Columbus Urban League.

Summer Crisis Program from the Breathing Association.

Families Forward

Get the skills you need to start a promising career.  Click here to learn more about Families Forward!

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Be All the Dad You Can Be

The Columbus Urban League has sponsored its Father 2 Father program since 2008. This highly successful program teaches Fathers how to be nurturing, responsible dads who are involved and committed to their child's future. The program links Fathers with many community resources, including employment and assistance with child visitation and custody matters if needed. The Franklin County Child Support Agency is proud of this ongoing collaboration with the Urban League.

See the flyer for additional details.

Father Factor @ Action for Children

Columbus Action for Children sponsors the Father Factor program to assist men who are non-custodial parents to improve their parenting skills. In addition, assistance with visitation and child support questions is also provided. See the flyer for more information about this program.

New Directions in Child Support

New Directions in Child Support is a limited and specialized, federally funded program that seeks to increase compliance and consistency of child support payments.

At this time parents are randomly selected to be participants of New Directions.  Parents cannot ask to be added to the program nor removed. 

Case Managers work to provide solutions to barriers including employment, parenting time, monthly support, arrears, and transportation in order for parents to become successful.  Although, participants of the program are eligible for court at the time of entry into the program, we work with parents to find other ways to encourage compliance before using that option.  Our goal is to include increased communication combined with clear case plans to find solutions that work for the whole family.

If you would like additional support, but are not selected to participate in New Directions, be sure to check out other programs such as The Journey and Families Forward!

Custodial Parent Rights and Responsibilities

As the custodial parent, you have a right to 

  • Establish legal paternity.
  • Financial support from the other parent for minor children who live with you.
  • Medical insurance for your children as determined by the court order.
  • ...and more!

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The Journey: A Parent's Voice

If you are a father with a new child support case being established (or if one will be soon) and you would like personalized assistance with resources including better employment, parenting time orders, staying on top of child support, and parenting skills – you may be eligible for the new program The Journey: A Parent’s Voice. Contact us today by call or text 380-201-5616 or email Franklin_CSEA_Journey@jfs.ohio.gov to find out more. We want to work with you!

This program is a collaboration between Franklin County Child Support Enforcement, Action for Children, Goodwill Columbus, and Jewish Family Services, with funding from Franklin County Job and Family Services.