Response to Coronavirus (COVID-19)

To protect the health and safety of our employees and clients, FCCSEA is taking the following actions:

• We are requesting clients interact with the agency through one of the communication methods outlined below.
• We have also reduced staffing by 50%, which will cause a delay in services, responses and case processing.
• The FCCSEA building will only be open to the public Monday through Friday, 8:00am-12:00pm.

Client Information Line: 614-525-3275

Child Support Customer Service Portal: http://jfs.ohio.gov/Ocs/CustServWebPortalWelcome2.stm

Make a Payment: https://support.franklincountyohio.gov/Make-a-Payment

Email: Franklin_CSEA_CustomerAssistance@jfs.ohio.gov

Mail: 80 E Fulton St., Columbus, OH 43215