Response to Coronavirus (COVID-19)
To protect the health and safety of our employees and clients, FCCSEA is taking the following actions:
- We are requesting clients interact with the agency through one of the communication methods outlined below.
- We have also reduced staffing by 50%, which will cause a delay in services, responses and case processing.
- The FCCSEA building will only be open to the public Monday through Friday, 8:00am-12:00pm.
Client Information Line: 614-525-3275
For full information, please read our letter for additional details (as of 3/16/2020).
Child Support Customer Service Portal: http://jfs.ohio.gov/Ocs/CustServWebPortalWelcome2.stm
Make a Payment: https://support.franklincountyohio.gov/Make-a-Payment
Mail: 80 E Fulton St., Columbus, OH 43215